Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to https://www.sublimecreations.com and Sublime Creations, LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Sublime Creations, LLC include https://www.sublimecreations.com, Sublime Creations Reports and https://app.sublimecreations.com. The Sublime Creations, LLC website is a WordPress design services and SEO Reporting site. By using the Sublime Creations, LLC website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, Sublime Creations, LLC may collect personally identifiable information, such as your:

  • First and Last Name
  • E-mail Address
  • Employer or Business Name
  • Job Title
  • Any personal message entered into the “Subject”, “Message”, or “Comments” fields.

Sublime Creations, LLC may also collect anonymous demographic information, which is not unique to you, such as your:

  • Age
  • Gender
  • Location, device type, browser type

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Sublime Creations, LLC’s public message boards, this information may be collected and used by others.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on www.sublimecreations.com or app.sublimecreations.com. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on www.sublimecreations.com and app.sublimecreations.com. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

Sublime Creations, LLC collects and uses your personal information to operate its website(s) and deliver the services you have requested.

Sublime Creations, LLC may also use your personally identifiable information to inform you of other products or services available from Sublime Creations, LLC and its affiliates.

Personal Data collected for the following purposes and using the following services:

Analytics:
Google Analytics. Personal Data: Cookies and Usage Data.

Managing contacts and sending messages:
MailChimp. Personal Data: email address, first name and last name

Interaction with data collection platforms and other third parties:
MailChimp widget/Bloom opt-in. Personal Data: email address, first name, phone number and Usage Data.

Interaction with website comments and likes:
WordPress.com and Disqus. Personal Data: WordPress.com/Disqus user ID, IP address, user agent, timestamp of event, blog ID, browser language, country code, and device info.

Contacting the User:
Mailing list or newsletter. Personal Data: email address, first name, last name and Usage Data.

Contact information for Owner and Data Controller
Sublime Creations, LLC
14143 Denver West Parkway, Suite 100
Golden, CO 80401
Owner contact email: solutions@sublimecreations.com

You may check your data, verify, update or correct it, and you may request to have all data removed. If you created an account on our website to comment through WordPress.com or Disqus, you can access and change your online account profile yourself. You may also ask to review any information that we have retained, how we have used it, and to whom we have disclosed this information to by using the contact details listed above or located at the end of the Privacy Policy.

Sharing Information with Third Parties

Sublime Creations, LLC does not sell, rent or lease its customer lists to third parties.

Sublime Creations, LLC may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. Sublime Creations, LLC may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Sublime Creations, LLC, and they are required to maintain the confidentiality of your information.

Sublime Creations, LLC may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Sublime Creations, LLC or the site; (b) protect and defend the rights or property of Sublime Creations, LLC; and/or (c) act under exigent circumstances to protect the personal safety of users of Sublime Creations, LLC, or the public.

Tracking User Behavior

Sublime Creations, LLC may keep track of the websites and pages our users visit within Sublime Creations, LLC, in order to determine what Sublime Creations, LLC services are the most popular. This data is used to deliver customized content and advertising within Sublime Creations, LLC to customers whose behavior indicates that they are interested in a particular subject area.

The following data may be collected while you are on Sublime Creations, LLC website:

Activity Log: This feature only records activities of a site’s registered users, and the retention duration of activity data will depend on the site’s plan and activity type.

Data Used: To deliver this functionality and record activities around site management, the following information is captured: user email address, user role, user login, user display name, WordPress.com and local user IDs, the activity to be recorded, the WordPress.com-connected site ID of the site on which the activity takes place, the site’s Jetpack version, and the timestamp of the activity. Some activities may also include the actor’s IP address (login attempts, for example) and user agent.

Activity Tracked: Login attempts/actions, post and page update and publish actions, comment/pingback submission and management actions, plugin and theme management actions, widget updates, user management actions, and the modification of other various site settings and options. Retention duration of activity data depends on the site’s plan and activity type. See the complete list of currently-recorded activities (along with retention information).

Data Synced: Successful and failed login attempts, which will include the actor’s IP address and user agent.

Comments and Likes: This feature is only accessible to users logged in to WordPress.com or Disqus.

Data Used: In order to process a comment like, the following information is used: WordPress.com user ID/username (you must be logged in to use this feature) or Disqus user ID/username, the local site-specific user ID (if the user is signed in to the site on which the like occurred), and a true/false data point that tells us if the user liked a specific comment. If you perform a like action from one of our mobile apps, some additional information is used to track the activity: IP address, user agent, timestamp of event, blog ID, browser language, country code, and device info.

Activity Tracked:
Comment likes.

Contact Form

Data Used: Akismet is enabled on the site, so the contact form submission data — IP address, user agent, name, email address, website, and message — is submitted to the Akismet service (also owned by Automattic) for the sole purpose of spam checking. The actual submission data is stored in the database of the site on which it was submitted and is emailed directly to the owner of the form (i.e. the site author who published the page on which the contact form resides). This email will include the submitter’s IP address, timestamp, name, email address, website, and message.

Data Synced: Post and post meta data associated with a user’s contact form submission. If Akismet is enabled on the site, the IP address and user agent originally submitted with the comment are synced, as well, as they are stored in post meta.

Google Analytics

Data Used: Please refer to the appropriate Google Analytics documentation for the specific type of data it collects. For sites running WooCommerce (also owned by Automattic) and this feature simultaneously and having all purchase tracking explicitly enabled, purchase events will send Google Analytics the following information: order number, product id and name, product category, total cost, and quantity of items purchased. Google Analytics does offer IP anonymization, which can be enabled by the site owner.

Activity Tracked: This feature sends page view events (and potentially video play events) over to Google Analytics for consumption. For sites running WooCommerce-powered stores, some additional events are also sent to Google Analytics: shopping cart additions and removals, product listing views and clicks, product detail views, and purchases. Tracking for each specific WooCommerce event needs to be enabled by the site owner.

Gravatar Hovercards

Data Used: This feature will send a hash of the user’s email address (if logged in to the site or WordPress.com — or if they submitted a comment on the site using their email address that is attached to an active Gravatar profile) to the Gravatar service (also owned by Automattic) in order to retrieve their profile image.

Notifications

This feature is only accessible to registered users of the site who are logged in to WordPress.com and have subscribed to RSS blog updates.

Data Used: IP address, WordPress.com user ID, WordPress.com username, WordPress.com-connected site ID and URL, Jetpack version, user agent, visiting URL, referring URL, timestamp of event, browser language, country code. Some visitor-related information or activity may be sent to the site owner via this feature. This may include: email address, WordPress.com username, site URL, email address, comment content, follow actions, etc.

Activity Tracked: Sending notifications (i.e. when we send a notification to a particular user), opening notifications (i.e. when a user opens a notification that they receive), performing an action from within the notification panel (e.g. liking a comment or marking a comment as spam), and clicking on any link from within the notification panel/interface.

Protect

Data Used: In order to check login activity and potentially block fraudulent attempts, the following information is used: attempting user’s IP address, attempting user’s email address/username (i.e. according to the value they were attempting to use during the login process), and all IP-related HTTP headers attached to the attempting user.

Activity Tracked: Failed login attempts (these include IP address and user agent). We also set a cookie (jpp_math_pass) for 1 day to remember if/when a user has successfully completed a math captcha to prove that they’re a real human. Learn more about this cookie.

Data Synced: Failed login attempts, which contain the user’s IP address, attempted username or email address, and user agent information.

WordPress.com Stats

Data Used: IP address, WordPress.com user ID (if logged in), WordPress.com username (if logged in), user agent, visiting URL, referring URL, timestamp of event, browser language, country code. Important: The site owner does not have access to any of this information via this feature. For example, a site owner can see that a specific post has 285 views, but he/she cannot see which specific users/accounts viewed that post. Stats logs — containing visitor IP addresses and WordPress.com usernames (if available) — are retained by Automattic for 28 days and are used for the sole purpose of powering this feature.

Activity Tracked: Post and page views, video plays (if videos are hosted by WordPress.com), outbound link clicks, referring URLs and search engine terms, and country. When this module is enabled, Jetpack also tracks performance on each page load that includes the Javascript file used for tracking stats. This is exclusively for aggregate performance tracking across Jetpack sites in order to make sure that our plugin and code is not causing performance issues. This includes the tracking of page load times and resource loading duration (image files, Javascript files, CSS files, etc.). The site owner has the ability to force this feature to honor DNT settings of visitors. By default, DNT is currently not honored.

WordPress.com Toolbar

This feature is only accessible to registered users of the site who are also logged in to WordPress.com.

Data Used: Gravatar image URL of the logged-in user in order to display it in the toolbar and the WordPress.com user ID of the logged-in user. Additionally, for activity tracking (detailed below): IP address, WordPress.com user ID, WordPress.com username, WordPress.com-connected site ID and URL, Jetpack version, user agent, visiting URL, referring URL, timestamp of event, browser language, country code.

Activity Tracked: Click actions within the toolbar.

Types of Data collected: Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Cookies, Usage Data, email address, first name, last name and phone number.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Sublime Creations, LLC. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Sublime Creations, LLC website.

Use of Cookies

The Sublime Creations, LLC website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Sublime Creations, LLC pages, or register with Sublime Creations, LLC site or services, a cookie helps Sublime Creations, LLC to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Sublime Creations, LLC website, the information you previously provided can be retrieved, so you can easily use the Sublime Creations, LLC features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Sublime Creations, LLC services or websites you visit.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information

Sublime Creations, LLC secures your personal information from unauthorized access, use, or disclosure. Sublime Creations, LLC uses the following methods for this purpose:

  • SSL Protocol
  • GlobalSign

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Children Under Thirteen

Sublime Creations, LLC does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Disconnecting your Sublime Creations, LLC Account from Third Party Websites

You will be able to connect your Sublime Creations, LLC account to third party accounts. BY CONNECTING YOUR SUBLIME CREATIONS, LLC ACCOUNT TO YOUR THIRD PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE THIS FEATURE. You may disconnect your account from a third party account at any time. If you are using Disqus to post comments on www.sublimecreations.com, then you will need to disconnect your access to this website by removing your account at Disqus.

Opt-Out & Unsubscribe from Third Party Communications

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from third-party partners of Sublime Creations, LLC by contacting us here:

E-mail Communications

From time to time, Sublime Creations, LLC may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

If you would like to stop receiving marketing or promotional communications via email from Sublime Creations, LLC, you may opt-out of such communications by Visiting the unsubscribe page here, or customers may send an email to solutions@sublimecreations.com with the subject line of “Unsubscribe”.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes to this Statement

Sublime Creations, LLC reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

Sublime Creations, LLC welcomes your questions or comments regarding this Statement of Privacy. If you believe that Sublime Creations, LLC has not adhered to this Statement, please contact Sublime Creations, LLC at:

Sublime Creations, LLC
14143 Denver West Parkway, Suite 100
Golden, Colorado 80401
Email Address: solutions@sublimecreations.com
Telephone number: (720) 443-1407

Effective as of May 23, 2018

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